Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Recordi Health platform and services provided by Recordi Health Commerce South Africa Pty. Ltd. (“Recordi Health,” “we,” “us,” or “our”). By accessing or using our platform and services, you agree to these Terms.

1. Privacy Policy

Your use of Recordi Health is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and share your personal information.

2. Your Information

• Your information belongs to you: We collect and use your personal information only as necessary to provide our services to you. We aim to limit the information we collect to what is necessary for the provision of our services and delete or anonymize it when no longer needed.

• We protect your information from others: We do not share your personal information with third parties unless necessary for providing our services, with your consent, or as legally required. We prioritize the protection of your information and comply with relevant privacy laws.

• We help merchants and partners meet their privacy obligations: We assist merchants and partners in understanding and fulfilling their privacy obligations. Our products and services are designed with privacy in mind, and we provide resources and support to help them comply with privacy laws.

3. Why We Process Your Information

We process your information to fulfill contractual obligations, for legitimate business interests, with your consent, or as required by law. We only process personal information after assessing privacy risks and implementing measures to protect your information.

4. Your Rights Over Your Information

You have rights to access, correct, amend, delete, or restrict the use of your personal information. You can exercise these rights by contacting us. We will not discriminate against you for exercising your rights.

5. Transfers Outside of Your Country

We may transfer your personal information outside of your country, including to the United States. We take steps to protect your information when transferring it across borders.

6. Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it and to comply with legal obligations.

7. Our Use of Machine Learning

We may use machine learning techniques to improve our services. We ensure human involvement or minimal legal impact when using machine learning.

8. Security Measures

We implement security measures to protect your information, but we cannot guarantee absolute security due to inherent risks in online transmission.

9. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences as described in our Cookie Policy.

10. Contact Information

If you have questions or concerns about our Terms or Privacy Policy, please contact Recordi Health Support.

These Terms and Conditions are effective as of the date of your acceptance and may be updated from time to time. Continued use of Recordi Health constitutes acceptance of any changes to these Terms.